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Self-Service Site : Connecting to Self-Service Site : Connecting to Self-Service Site from the Logon Screen

Connecting to Self-Service Site from the Logon Screen
If your account is locked, and if you forgot your user name or your password, you can access the Self-Service site from the Windows logon screen, provided that the administrator has configured Password Manager to allow you to open the Self-Service site from the Windows logon screen.
To connect to the Self-Service site from the Windows logon screen on a computer running Windows 7 operating system
1
Press Ctrl+Alt+Delete.
2
Select your user tile and click the Forgot My Password command link on the Windows logon screen.
To connect to the Self-Service site from the Windows logon screen on a computer running Windows 8 or later operating system
1
Press Ctrl+Alt+Delete.
2
3
Click Sign-in options and select the Password Manager icon.